Community Resources
Help Is Available
Finding the right support can feel overwhelming. These verified resources can help individuals and families across Massachusetts connect with housing, food, behavioral health, recovery, safety, and crisis services.
Growing Up With Hope can also help you understand your options and navigate referrals. Availability and eligibility are determined by each provider.
Essential Support & Referral Lines
Use these resources to contact statewide programs directly. For immediate danger or a medical emergency, call 911.
Urgent & Crisis Support
Call or text 988 for free, confidential crisis support 24 hours a day, 7 days a week. Call 911 if someone is in immediate danger or needs emergency medical attention.
Housing & Family Shelter
Mass 211: dial 211 or 877-211-6277 for housing, shelter, utility, and community referrals. Families seeking Emergency Assistance shelter may call 866-584-0653, Monday–Friday, 8 a.m.–5 p.m.
Food Assistance
Project Bread FoodSource Hotline: call or text 800-645-8333 for food programs and SNAP support. Hours: Monday–Friday, 8 a.m.–7 p.m.; Saturday, 10 a.m.–2 p.m.
Behavioral Health Support
Massachusetts Behavioral Health Help Line: call or text 833-773-2445 for free, confidential support 24 hours a day, 7 days a week, with or without health insurance.
Substance Use & Recovery
Massachusetts Substance Use Helpline: call 800-327-5050 or text HOPE to 800-327-5050 for confidential treatment, recovery, and harm-reduction referrals 24 hours a day, 7 days a week.
Domestic Violence Safety
SafeLink: call 877-785-2020 for confidential domestic-violence safety planning and referrals 24 hours a day, 7 days a week. TTY: 877-521-2601. If internet use may be unsafe, use a safer device when possible.